Terms and conditions
Please observe the following terms of business regarding reservation deposits and final payment:-
Upon Booking - A deposit will be required to secure advanced bookings. Your Booking will not be secure without submission of a valid deposit and as such, your room could be re-let. Deposits can be made by a cheque, debit or credit card. The amount of deposit will typically be equal to one night’s stay. Please note that deposits paid by any means must be regarded as non-refundable and may be drawn at any time up until guests’ departure. Please note when booking some special offers, the full amount payable on booking may be a condition of the reduction and will be non-refundable.
UponDeparture - Final payment can be made by card, cash or cheque.
Early Departures - A charge may be incurred of up to the full value of the booking for unscheduled departure of guests. The remaining length of stay and whether or not the room can be re-booked for the remaining period will determine the value of any charge incurred.
Cancellation of Bookings - At least 5 days’ notice is required for cancellation of bookings. Cancellations within this time will result in loss of the deposit. Additional charges of up to the full value of the booking may be applied if the room cannot be re-booked in sufficient time.
Damage to Property - House rules are displayed in reception. Guests should take note and abide by these rules. Proprietors of Thornbank House reserve the right to apply a charge for any damage caused by guests to any part of the property, its contents or loss of earnings as a result of damage. Guests displaying unruly behaviour will be asked to leave.
4 Thornbarrow Road, Windermere,
Cumbria LA23 2EW